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When hiring an executive or business coach a potential client should inquire is there a business coaching methodology? Is there a process that the executive coach follows?

About My Business Coaching Methodology

CxO Coaching Methodology is adapted from training and certifications Glen Hellman obtained a decade of business coaching.

Many people confuse coaching with consulting. Effective coaching, however, differs from consulting in that a quality coach asks questions and avoids proposing solutions. A good coach guides a client to develop an optimum, prioritized action plan through spirited questioning to enable the client to develop a plan that they will commit to executing.

Research shows that people have a higher probability of executing plans they develop as opposed to plans that are developed for them. As a coach, it is my responsibility to vigorously question your thinking in order to help the client crystallize the best path forward.

Coaches are like gloves… you should try them on for fit before you buy them. Sign up for a complimentary, no-obligation, online coaching session by pressing that little red button down there.

Business Coaching Methodology Process Elements

  1. Leadership Canvas Development – A proprietary checklist to develop, define, and understand a leader’s personality assets, organizational culture, values, and goals. For example, if your company’s mission is to find a western passage from Spain to India the Leadership Canvas serves the function of a compass and sextant to lead you through perilous, unchartered waters.
  2. KPI Development and Agreement – Develop annual and quarterly Key Performance Indicators (KPI) to organize themes for coaching sessions. For example, a theme could be client acquisition, operational excellence, increasing client lifetime value, reducing revenue acquisition cost, recruiting talent, employee development, cost of goods optimization, improving client user satisfaction, etc.
  3. Ongoing Monthly One-Hour Coaching Sessions – Consisting of:
    • Progress check-in – against KPIs
    • Rate business, personal, and health status
    • Drill down on pressing issues
    • Agree on monthly goal for next month’s meeting
    • Quarterly Meetings – take place in the first month of each quarter and include a reassessment of annual themes and KPIs.
  4. Fierce-Based Issue Processing Process (Based on the Mineral Rights Process adapted from Susan Scott’s Fierce Conversations)
    • Interrogate Reality – focus on thoughts and feelings and what is at stake.
    • Make the Conversation Real – No masks or barriers allowed. Both coach and client must be completely authentic and vulnerable.
    • Be Present – Listen to the words and for the meaning. Listen to what’s not being said.
    • Issue Identification – Ensure you are discussing the real issue and that it is properly identified. Don’t allow symptoms to be identified as problems. Get to root causes. Avoiding issues is not allowed.
    • Confront Your Toughest Challenge – Take the time to properly identify the problem or issue at hand. Dodging the problem or issue will do nothing but prolong the dilemma resulting in a less than optimal solution.
    • Instincts – Don’t ignore your gut instinct. Promote both head and heart responses.
    • Let Silence Do the Heavy Lifting – During a conversation allows silence to draw out the truth and drive home impact.
    • Use the Driven Forward Dill-Down Process – When dealing with a problem or complex issue as your tool for identifying, clarifying, and taking appropriate action.

CXO Drill-Down Critical Issue Process

Sign up for a complimentary, no-obligation, online coaching session by pressing that little  down there.